HQ Rental - Customer Feedbacks

Philip R.

CEO

Transportation/Trucking/Railroad, 1-10 employees

Used the software for: Less than 6 months

Overall Rating

Ease of Use:

Customer Service:

Features:

Value for Money:

"HQ is a great upgrade"

Overall:

Overall, it is a game changer and the people who helped us were great. Special shout-out to [sensitive content hidden] who we worked with to get set up. Very competent and always personable and professional. 10/10 recommend.

Pros:

HQ is very intuitive and the flow of operations is exactly how we do it

Cons:

The reports are not customizable. There are several great reports, but some analytics are not available without a separate module

Reasons for Switching to HQ Rental Software:

Rent Centric required us to adapt our processes to their clunky system. No rate shopping integrations

Reviewer Source: Capterra

Date: February 4, 2025

Juan S.

Manager

Transportation/Trucking/Railroad, 11-50 employees

Used the software for: Less than 6 months

Overall Rating

Ease of Use:

Customer Service:

Features:

Value for Money:

"[sensitive content hidden] truly deserves 5 stars"

Overall:

My overall experience with HQ Rental Software has been positive. The platform is user-friendly and reliable, effectively addressing my operational needs. It has streamlined processes and made managing my business much easier. I’m satisfied with its performance so far.

Pros:

Friendly interface, and the efficiency it brings to managing reservations and fleet operations.

Cons:

So far, it has been meeting all my needs, and I have no negative points to mention.

Reviewer Source: Capterra

Date: January 27, 2025

Nicholas W.

Manager

Transportation/Trucking/Railroad, 1-10 employees

Used the software for: 6-12 months

Overall Rating

Ease of Use:

Customer Service:

Features:

Value for Money:

"Great experience "

Overall:

Experience is amazing, definitely recommend for all rental owners

Pros:

The system is great , very helpful in the rental industry

Cons:

The system is a bit slow when loading up the pages

Reviewer Source: Capterra

Date: January 24, 2025

Carmelo C.

CEO

Automotive, Self-employed

Used the software for: Less than 6 months

Overall Rating

Ease of Use:

Customer Service:

Features:

Value for Money:

"My review for HQ"

Overall:

It's been good and helpful to taking my business private.

Pros:

The amount of control you have over your website

Cons:

So many options a lot without explanations

Reviewer Source: Capterra

Date: January 22, 2025

Anky N.

Director

Automotive, 1-10 employees

Used the software for: 1-2 years

Overall Rating

Ease of Use:

Customer Service:

Features:

Value for Money:

"Lacking Timely Technical Support"

Overall:

Great until you need immediate technical support

Pros:

Very easy to use and has great potential, enjoy using the system. Our guests also like the online booking system.

Cons:

Nobody answers the phone when you need immediate assistance especially on the weekend. I do not expect flawless, I do expect technical assistance especially when its not user error.

Reasons for Switching to HQ Rental Software:

Easy to use, less complicated and customer friendly.

Reviewer Source: Capterra

Date: January 19, 2025