Overall, it is a game changer and the people who helped us were great. Special shout-out to [sensitive content hidden] who we worked with to get set up. Very competent and always personable and professional. 10/10 recommend.
Pros:
HQ is very intuitive and the flow of operations is exactly how we do it
Cons:
The reports are not customizable. There are several great reports, but some analytics are not available without a separate module
Reasons for Switching to HQ Rental Software:
Rent Centric required us to adapt our processes to their clunky system. No rate shopping integrations
My overall experience with HQ Rental Software has been positive. The platform is user-friendly and reliable, effectively addressing my operational needs. It has streamlined processes and made managing my business much easier. I’m satisfied with its performance so far.
Pros:
Friendly interface, and the efficiency it brings to managing reservations and fleet operations.
Cons:
So far, it has been meeting all my needs, and I have no negative points to mention.
Reviewer Source: Capterra
Date: January 27, 2025
Nicholas W.
Manager
Transportation/Trucking/Railroad, 1-10 employees
Used the software for: 6-12 months
Overall Rating
Ease of Use:
Customer Service:
Features:
Value for Money:
"Great experience "
Overall:
Experience is amazing, definitely recommend for all rental owners
Pros:
The system is great , very helpful in the rental industry
Cons:
The system is a bit slow when loading up the pages
Reviewer Source: Capterra
Date: January 24, 2025
Carmelo C.
CEO
Automotive, Self-employed
Used the software for: Less than 6 months
Overall Rating
Ease of Use:
Customer Service:
Features:
Value for Money:
"My review for HQ"
Overall:
It's been good and helpful to taking my business private.
Pros:
The amount of control you have over your website
Cons:
So many options a lot without explanations
Reviewer Source: Capterra
Date: January 22, 2025
Anky N.
Director
Automotive, 1-10 employees
Used the software for: 1-2 years
Overall Rating
Ease of Use:
Customer Service:
Features:
Value for Money:
"Lacking Timely Technical Support"
Overall:
Great until you need immediate technical support
Pros:
Very easy to use and has great potential, enjoy using the system. Our guests also like the online booking system.
Cons:
Nobody answers the phone when you need immediate assistance especially on the weekend. I do not expect flawless, I do expect technical assistance especially when its not user error.
Reasons for Switching to HQ Rental Software:
Easy to use, less complicated and customer friendly.